Terms and conditions


Welcome to our http://www.wellnesscore.eu website (the “Website”). Wellpet Belgium BVBA, (“Wellpet”, “we” or “our”) agrees to provide you (“you” or “the User”) with the services that are available on the Website, subject to your compliance with these Terms and Conditions (the “Terms of Use”). By accessing or using the Website, you acknowledge having read and understood and agree to be bound by these Terms of Use, without limitations or reservations. We recommend that you print a copy of these Terms of Use for future reference.


Wellpet Belgium BVBA (registered in Belgium with company number BE0638908811) with its registered office at MC SQUARE – Leonardo da Vincilaan 19, 1831 Diegem – Belgium.

We may make changes to these Terms of Use.
We may from time to time modify this Website and these Terms of Use. We therefore recommend that you access and read the Terms of Use regularly in order to ensure that you are acquainted with the latest version.

There are other terms that may apply to you
These terms of use refer to the following additional terms, which also apply to your use of our Website:

We may suspend or withdraw our site

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted.

We may suspend or stop providing access to all or part of this Website at its sole discretion for business and operational reasons, at any time. We will try to give you reasonable notice of any suspension or withdrawal but should Wellpet be compelled by a court ruling or by law to immediately bar access to the Website, Wellpet may not be able to give any notice prior to doing so.


Please read our Privacy Policy , which forms an integral part of these Terms of Use and describes the way in which we process your personal data.


Wellpet provides the following facilities to the Users, enabling them primarily:

– To subscribe to the newsletter;
– To access Products information
– To write reviews and comments about Products;
– To access Wellpet content.


The Website is only directed at users in Europe, Middle East and Africa region. Our site is directed to people residing in Europe, Middle East and Africa region. We do not represent that content available on or through our site is appropriate for use or available in other locations.

In order to benefit from the services offered on this Website and from the contracts on this Website that are governed by Belgian law, you must: (a) be at least 16 years old, (b) have accepted these Terms of Use.

Users may access the various services provided on the Website as follows:

1) To subscribe to the newsletter, Users should take the following steps:

  1. Fill in an electronic registration form.
  2. Confirm that they have read the Privacy Policy.
  • Check that the data they provided is correct and rectify any errors before finally confirming their subscription by clicking on “SEND”.
  1. An e-mail shall be sent to the Users asking them to confirm their subscription to the newsletter.

2) To register on the Site, Users should take the following steps:

  1. Fill in an electronic registration form.
  2. Confirm that they have read and accept these Terms of Use.
  1. Check that the data they provided is correct and rectify any errors before finally confirming their registration by clicking on “SAVE”.
  2. An e-mail shall be sent to the Users asking them to confirm their registration.


Whenever you make use of a feature that allows you to upload data, text, software, music, sound, photographs, graphics, video, messages or other materials including Consumer Reviews (‘Content’) to our Website, you must comply with the Content Standards set out in these Terms of Use.

You warrant that any such Content complies with the Content Standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any Content you upload to our Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your Content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties as described in the section entitled.


We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any Content you make on our website if, in our opinion, your post does not comply with the Content Standards below.

You are solely responsible for securing and backing up your Content.


Wellness Core Website enables you to leave consumer reviews. Consumer Reviews enable Users to leave opinions, advice, tips and tricks, suggestions, information and recommendations on the products sold by Wellpet that they have tested.

The Consumer Reviews are subject to (i) automatic filter control, and (ii) human moderators’ control prior to being published on the Website.

Wellpet shall be entitled to remove or to refuse to publish a Consumer Review if it infringes the Terms of Use of the Website, and in particular the provisions featuring under the section entitled “Content of the Consumer Reviews and Guarantees” below.


These content standards apply to any and all Content which you contribute to our Website, and to any interactive services associated with it. The Content Standards must be complied with in spirit as well as to the letter. The Standards apply to each part of any Content as well as to its whole.

Wellpet will determine, in its discretion, whether Content breaches the Content Standards.

Content must:

  • Be accurate (where it states facts).
  • Be genuinely held (where it states opinions).
  • Comply with the law applicable in Belgium and in any country from which it is posted.

When you leave a Consumer Review on the Website, you undertake not to publish any content:

  • that is or may reasonably be considered to be fraudulent, invasive of privacy defamatory, obscene, infringes the privacy or the personality rights of any third parties, contains threats or insults, constitutes harassment, or is insulting, hateful, pornographic, violent, constitutes Infringing Content or Offensive Content (as defined below) or any content that Wellpet considers to be inappropriate;
  • that induces people into wrongly believing that you are someone else or part of a particular organisation, including a member of the personnel of Wellness Core or of any other company of the Wellness Pet Group, or that induces people into wrongly believing that you are affiliated with a third party person or entity;
  • that contains viruses, corrupted files or any other software applications or programs that may significantly affect the operation of the Website or of one of its functionalities;
  • that you know is wrong, inaccurate or or may reasonably be considered to be fraudulent, invasive of privacy;
  • that infringes the rules of business secrecy or any confidentiality obligation;
  • that violates to any law or court ruling, or any decree or regulation (such as, but not limited to, the rules that govern consumer protection, acts of unfair competition, discrimination or misleading advertising);
  • for which you have been paid or have received any remuneration from an unapproved third party or which could be construed as an advertisement or solicitation to buy (including any content that directs business away from Wellpet);
  • that contains any information about Wellpet‘s competitors or their products;
  • that refers to a third party individual without their prior express consent;
  • that is unrelated to the purpose of discussing Wellpet products and services;
  • that includes references to other web sites, addresses, e-mail addresses, contact details or telephone numbers;

Moreover, by leaving a Consumer Review on the Website, you guarantee:

  • that you are the sole author and sole holder of the intellectual property rights over the content;
  • that any content that you publish is truthful and accurate;
  • that you are at least 16 years old;
  • that you have bought and tested the product for which you are leaving a Consumer Review beforehand,
  • that the use of your Consumer Review that you are leaving does not infringe the Terms of Use of the Website, and does not harm any person or entity.

You hereby recognise that you, and not Wellpet, are responsible for the content of your review.

You therefore guarantee that you hold all the rights (including in particular the intellectual property rights and the image rights) to the Content that you leave on the Website. You accordingly guarantee that the display, publication or submission of any Consumer Review that you leave on the Site does not infringe the image/personality rights, proprietary rights or the intellectual property rights of third parties.


You grant Wellpet a world-wide, unrestricted, royalty-free, non-exclusive, perpetual licence to use reproduce, modify, adapt, publish, translate, create derivative works from, distribute or display the Posts or Consumer Reviews (in whole or part) for any purpose whatsoever and to incorporate such content in other works in any form media or technology.

You undertake to compensate us and our senior officers, directors, employees, representatives and agents for any claim or action (including reasonable lawyers’ fees and related legal costs), should any claims or actions be brought against them based on (i) your infringement of any provision of these Terms of Use, or (ii) an allegation by a third party that a Content that you posted on the Site infringes their intellectual property rights (such as, but not limited to, copyright, related rights, patents, trademarks, commercial logos, titles or drawings) or any other right of a third party (such as, but not limited to, privacy and image rights). All such rights are reserved.

Should a third party file a claim or action as described above, you hereby undertake, at our request, to immediately provide us with full disclosure of any necessary exhaustive and truthful information to assess the merits of this claim and organise our defence.

Wellpet, its servants and agents, subsidiaries, partners or third party service providers as well as their respective directors, representatives and employees, shall not be bound by any confidentiality obligation in respect of all or part of the Content that you publish on the Website.


The content featuring on this Website and provided by Wellpet, including any artwork, graphical representations, photographs, images, screen dumps, texts, music, video clips, trademarks, logos, product names and names of personalities, slogans and any combination of these elements (the “Wellpet Content”) belongs to Wellpet and is protected in the European Union, in the United States and worldwide by trademark and copyright law and other intellectual property laws.

You are therefore not authorised to copy, reproduce, show or sell all or part of the Website and/or the Wellpet Content in any way whatsoever, nor to create works derived wholly or partially from the Website and/or the Wellpet Content.

Any unauthorised use of the Wellpet Content shall constitute an infringement of intellectual property rights and might give rise to civil action or criminal prosecution.

You agree not to download, display or use any Wellpet Content featuring on the Website in order to use it in any publication, public performance, on other web sites than this Website, for any commercial purpose, in connection with goods or services that are not those of Wellpet, in any way that might give rise to confusion in the minds of consumers, that harms or discredits Wellpet, that detracts from the rights of Wellpet, or that infringes its intellectual property rights in any other way. You moreover hereby undertake to refrain from misappropriating and misusing any Wellpet Content featuring on this Website by any other means.


You may use our Website only for lawful purposes. When you use the Website, you undertake not to:

– use our Website in any way that breaches any applicable local, national or international law or regulation;
– use our Website in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
– use our Website for the purpose of harming or attempting to harm minors in any way;
– use our Website to bully, insult, intimidate or humiliate any person;
– use our Website to send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards;
– use the electronic communication facilities provided on the Website for illicit, criminal, wrongful purposes, or in ways that infringe the privacy of third parties, that constitute harassment or defamation, or that are obscene, threatening or hateful;
– download, post, reproduce or distribute information, software or other elements protected by copyright or by any other intellectual property right (as well as any personality right and right to privacy) without having first secured permission from the holders of these rights;
– gather or store any personal data concerning other Users;
– use the Website for any commercial purposes. You therefore undertake for instance not to download, post, send by e-mail or otherwise transmit any advertising or promotional content, such as any unsolicited e-mail, surveys, spam, chain e-mails, pyramid sales schemes or any other form of unauthorised solicitation or communication;

– knowingly upload download, post, send by e-mail or otherwise transmit any element containing computer viruses or other computer codes, files or programs that might interrupt, limit or interfere with the operation of any computer hardware or software, any telecommunication equipment or the Site itself;
– “reverse engineer”, decompile and modify the applications or the computer codes linked to the Website;
– take any action with a view to distributing or reproducing the Website.

Any person who violates the foregoing undertakings may be banned from accessing the Website.

You must keep your account details safe

The Users shall be responsible for the creation, the storage and the use of their identifier, verification e-mail and password, which shall be strictly personal and therefore cannot be shared with third parties. The Users must preserve the confidentiality and secrecy of this data. Any use of the Website under a User’s identifier and password shall be deemed to have been made by the User themselves. Users who suspect that their identifiers and password are being misused by a third party must immediately notify this to Wellpet by contacting: info.emea@wellnesspet.com


Please note that we only provide the Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. THIS WEBSITE IS HEREBY PROVIDED “AS IS”. Wellpet does not guarantee the long-term viability or the performances of the services that are accessible on the Website, nor that these services are free of bugs or other flaws, given that the existence of programming errors or the occurrence of technical incidents cannot be ruled out.

Wellpet hereby excludes liability for any inconvenience or damage inherent to the use of the Internet network, such as breakdowns of the service, external intrusions or the presence of computer viruses, or the impossibility to access the Website owing to maintenance operations, technical breakdowns, force majeure or any circumstance beyond its control.

Wellpet hereby excludes liability for insignificant errors that might affect the elements presented on the Website, such as the information about and descriptions of the products. Each User shall be responsible for their computer equipment, their data and software applications, as well as their connection to the network enabling them to access the Website.

Wellpet hereby disclaims liability for the configuration, the performances or the compatibility of the User’s equipment with the Website.


Any unlawful content or content that Wellpet believes is unlawful (“Unlawful Content”) that is brought to its attention shall be immediately removed from the Website. The term Unlawful Content shall specifically comprise Infringing Content, as defined below, and content constituting an apologia for crimes against humanity, inciting acts of terrorism and constituting an apologia for same, content that incites racial hatred, hatred against persons on account of their gender, their sexual orientation or sexual identity, or their handicaps, as well as content featuring child pornography, content that incites violence, such as violence against women, and content that runs counter to human dignity (“Offensive Content”). Any Offensive Content shall also be notified to the appropriate authorities.


(1) Reporting Offensive Content

In case you come across any Offensive Content on the Website, we should be grateful if you would immediately report this to us by contacting us: info.emea@wellnesspet.com

(2) Reporting Infringing Content or other Unlawful Content

If you hold the trademark rights or copyright over a drawing, model or other material and you consider that any content published on the Website infringes your copyright, patent, trademark, trade secret, moral right or other intellectual property rights or proprietary rights (“Infringing Content”), or if you have witnessed the presence of Unlawful Content on the Website, you may request its removal by contacting Wellpet on: info.emea@wellnesspet.com In your notification, should be mentioned the following information:

  1. The date of the notification;
  2. If you are a natural person, your first name, family name, profession, domicile, nationality and birthplace, and if you represent a legal person, its form of incorporation, its name, its registered address and the body that legally represents it;
  3. A description of the content that you believe infringes your rights or is unlawful, as well as the reasons why you believe it should be removed, with enough details to enable us to locate it on the Website;
  4. The reasons why the content should be removed, including a statement of the applicable legal provisions and evidence for the facts that are alleged;
  5. A copy of the correspondence sent to the author or to the publisher of the Infringing Content requesting its removal or, failing that, evidence that the author or the publisher could not be contacted.

Upon receipt of your notification, Wellpet will assess it and determine whether the content should be removed from the Website. In case of absence of any of the abovementioned information in your notification, we might not be able to remove the notified content.


When we consider that a breach of these Terms of Use has occurred, we may take such action as we deem appropriate.

Failure to comply with the Content Standards constitutes a material breach of the Terms of Use, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Website.
  • Immediate, temporary or permanent removal of any Content uploaded by you to our Website.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.


The Website may contain links to third party web sites that are not operated by Wellpet nor linked to Wellpet. These hypertext links are provided for your information and convenience and are not sponsored or approved by Wellpet or affiliated with the Website or with Wellpet and we have no control over the contents of those sites or resources. Wellpet hereby disclaims liability concerning Users’ experience while using third party web sites that they accessed to via the Website. Once Users are re-routed to a third party web site, these Terms of Use shall cease to apply; only the terms of use of the website that they access shall apply.

If you disclose your personal data to a third party web site, the processing of this data shall take place under the responsibility of this third party web site, in accordance with its privacy policy. Wellpet does not monitor the terms under which your data is collected, used or handled by these third party web sites.


Wellpet may terminate the account of a User on the Website at any time and without notice or any prior summons in the event of a violation of the terms of these Terms of Use. The User in question shall be informed about this by e-mail.

Each User may terminate their registration on the Website at any point in time, without notice, by writing to : info.emea@wellnesspet.com and requesting that their account be deleted.


Should you have any complaint concerning your use of the Website, please contact

: info.emea@wellnesspet.com

: www.wellnesscore.eu.

: MC Square – Leonardo de Vincilaan 19, 1831 Diegem – Belgium

Should it not be possible to resolve a dispute with Wellpet by such means, the Users may resort to mediation or to any other alternative mode of dispute settlement.


These Terms of Use shall be governed by and interpreted in accordance with Belgian law.

You and we both agree that the courts of Brussels will have exclusive jurisdiction.